How To: My Domain set up in Salesforce

Domain change, or community sub domain for those who already use Salesforce is not that straight foward. Therefore, there are few things you need to know before you actually enable it.

This one is not really set in stone. You can contact support to change this if there really is a need. But if you are a big enterprise with other integrations that are based on unique domain name, changing it means an additional effort on all those fronts. Just do not to pick a random temporary domain name in a production org with a mindset that you can change it after a couple of months. It might be a bigger effort than you think.

Step 1: Check your Salesforce edition
Before you start with the domain change, make sure that you have the required editions so that you will be able to change the domain.

Available in: both Salesforce Classic and Lightning Experience
Available in: EssentialsPerformanceUnlimitedEnterpriseDeveloperProfessional, and Group Editions

Step 2: Check your permissions

To define a domain name: Customize Application, Modify All Data

Step 3: When to change the domain

It is highly recommended that you change the domain outside of the business hours, because the change briefly interrupts your users work. Before the change of the My Domain subdomain, consider how to communicate with your users.

Step 4: Domain change

  1. From Setup, enter My Domain in the Quick Find box, then select My Domain.
  2. Under My Domain Settings, select Edit. Enter a new domain name.
  3. Select Check for availability, and if the domain is available, click Save.

domain change

Source: Salesforce

Educate yourself further

Check out this Trail: Customize Your Login Process with My Domain
Learn How to Save Third Party Emails in Salesforce

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